Accessories &
Spare Parts Return /Exchange/Warranty Policy:

Change of mind return is not applicable. If the item is
found scratch, damaged, distorted and equivalent, the item is exchangeable and
provide the proof of photos.

Purchaser to notify the seller on the defect within a weeks
of item receive. And full set item need to be sent to seller.

Requirements for a valid exchange:

  1. Proof of purchase (Proof of Delivery, tax invoice, etc)
  2. Reason for return has to be valid and return acceptance conditions met 
  3. Photos of defect/video.

Whatapps photos to +6010 662-0988 or email to ksmotor.klg@gmail.com or contact us
online.

Return and exchange one way postal cost will be bear by the
purchaser.

Requirements for a valid warranty

  1. Proof of purchase (Proof of Delivery, tax invoice, etc)
  2. Reason for warranty has to valid as per manufacturer’s policy and within the warranty period. Any late warranty claim is not acceptable.(video/photos) 

Whatapps photos to +6010 662-0988 or email to ksmotor.klg@gmail.com or contact us
online.

Return and exchange one way postal cost will be bear by the
purchaser.

Requirements for a valid refund

  1. Proof of purchase (Proof of Delivery, tax invoice, etc)
  2. Bank details
  3. Full refund only valid if the item wrongly sent and not up to the specification as per description.

Motorcycle Warranty
Policy

Motorcycle purchase is non-exchangeable
and non-returnable, the motorcycle purchase will be covered by Manufacturer’s
warranty period. This is valid as per manufacturer’s warranty policy. Please
refers to the Owner’s manual book.

The
motorcycle need to be checked upon the delivery. Any argument on the visual
defects will not be accepted and claimed. Once check, owner to sign the Deliver
Order/Invoice. Any warranty claim transport cost will be bear by the purchaser.

Requirements for a valid warranty claim:

  1. Proof of purchase (Proof of Delivery, tax invoice, etc)
  2. Reason for defect has to be valid and warranty acceptance conditions met and within the warranty period. Any late warranty claim is not acceptable.(video/photos) 
  3. Records of maintenance service in valid service centre with stamp chop as per manufacturer’s requirement
  4. Photos of motorcycle (left & Right side view, front & back view, mileage meter)
  5. Within the warranty period. Any late warranty claim is not acceptable.(video/photos) 

Whatapps photos to +6010 662-0988 or email to ksmotor.klg@gmail.com or contact us
online.